Inspiration Cruises – Terms & Conditions

1.1 Definitions

• “Inspiration Cruises”, “We”, “Us” or “Our” means Gisbro Pty Ltd trading as Inspiration Cruises.
• “Booking Party”, “Client” or “You” means the individual, company or organisation making the booking or accepting responsibility for the Charter.
• “Guest” means any passenger or person attending the Charter as part of the Booking Party's group.
• “Charter” means the private vessel charter described in the written booking confirmation.
• “Charter Fee” means the total amount payable for the Charter including GST and any agreed additional services or charges.
• “Booking Deposit” means the $500 amount required to reserve the vessel and confirmed date/time.
• “Booking Credit” means a non-cash credit approved by Inspiration Cruises for use towards an eligible future Charter.
• “Master” means the Master, skipper or other person lawfully in command of the vessel.
• “Core Charter Service” means provision of the vessel for the confirmed private Charter period, together with the Master/skipper and required crew, subject to safe, lawful and reasonable marine operation.
• “Ancillary Amenities” means onboard facilities, systems, appliances, equipment, comfort features, entertainment systems, recreational equipment and other inclusions which are ancillary to the Core Charter Service.

1.2 Confirmation

A booking enquiry, quotation or provisional hold is not a confirmed Charter.

A Charter is confirmed only when Inspiration Cruises has issued written confirmation and received the required Booking Deposit or other required payment.

Unpaid provisional holds may be released unless expressly agreed otherwise in writing.

1.3 Booking Deposit

A $500 Booking Deposit is required to reserve the vessel and confirmed Charter date/time.

The Booking Deposit forms part of the Charter Fee.

Where the Booking Party cancels, withdraws from, fails to attend or otherwise chooses not to proceed with the Charter, the Booking Deposit is non-refundable, except to the extent otherwise required by applicable law.

The Booking Party acknowledges that once a Charter is confirmed, Inspiration Cruises reserves that period exclusively for the Booking Party, removes it from general availability and may decline competing bookings.

1.4 Final Payment

Unless otherwise agreed in writing, the remaining Charter Fee must be paid in full no later than 14 days (2 weeks) before departure.

Bookings confirmed within 14 days of departure require full payment at the time of booking.

1.5 Non-Payment

If payment is not received by the due date, Inspiration Cruises may provide reasonable notice and, where payment remains outstanding, treat the booking as cancelled by the Booking Party and release the date/time for resale.

The applicable cancellation provisions will then apply.

1.6 Payment Methods

Payment may be made by approved bank transfer, credit/debit card or another payment method accepted by Inspiration Cruises.

Any card surcharge will only be charged to the extent permitted by law.

2.1 Customer Cancellations

A private Charter reserves Inspiration exclusively for the Booking Party's group and prevents us from accepting another booking for that period.

Except where otherwise required by law, the Booking Party is not entitled to a cash refund merely because the Booking Party or a Guest becomes unable or unwilling to proceed.

This may include:

• change of mind;
• illness or injury affecting a Guest;
• work or family commitments;
• financial or personal circumstances;
• reduced Guest numbers;
• Guests withdrawing from the event;
• flight or travel disruption;
• traffic delays;
• accommodation problems;
• failure to obtain travel documents;
• weather concerns where the Master has not determined conditions to be unsafe;
• late arrival; or
• another circumstance personal to the Booking Party or Guests.

Appropriate travel, event or cancellation insurance is strongly recommended.

2.2 Cancellation Charges

The following cancellation charges apply:

• More than 42 days before departure: the $500 Booking Deposit is retained.
• 29–42 days before departure: 50% of the total Charter Fee is payable and/or may be retained.
• 28 days or less before departure: 100% of the total Charter Fee is payable and/or may be retained.
• 7 days or less, same-day cancellation or no-show: 100% of the total Charter Fee is payable and/or retained and a Booking Credit is not ordinarily available.

Amounts already paid may be applied towards the applicable cancellation charge. If the cancellation charge exceeds the amount already paid, the outstanding amount remains payable.

Where a cancellation charge becomes payable before the normal final payment due date, the applicable cancellation charge becomes due and payable upon cancellation. The fact that the normal final balance payment date has not yet occurred does not reduce the applicable cancellation liability, subject always to any rights or remedies which cannot lawfully be excluded under applicable law.

2.3 Why Cancellation Charges Apply

These cancellation charges are intended to protect the legitimate commercial interests of Inspiration Cruises and reflect matters including:

• exclusive reservation of the vessel;
• lost opportunity to accept other bookings;
• reduced opportunity to secure a replacement Charter as departure approaches;
• administration and scheduling;
• crew and operational planning;
• Charter preparation;
• non-recoverable supplier expenses; and
• reasonable loss arising from the cancelled reservation.

The charges are not intended to operate as a penalty and will be read down or adjusted to the extent required by applicable law.

Inspiration Cruises will not seek impermissible double recovery where a replacement Charter or other circumstances require an adjustment by law.

2.4 Moving Your Charter

We understand that plans sometimes change and, where reasonably possible, we will try to work with you.

The Booking Party does not have an automatic right to move a confirmed Charter. A change of date requires approval from Inspiration Cruises.

Where Inspiration Cruises approves a change of date, eligible amounts already paid will normally be retained as a Booking Credit and applied towards the replacement Charter rather than refunded in cash.

2.5 Booking Credit Conditions

Where a Booking Credit is approved:

• it is not redeemable for cash except where required by law;
• it is subject to vessel, date, time and crew availability;
• one reschedule is ordinarily permitted unless Inspiration Cruises agrees otherwise;
• it represents a monetary credit and does not guarantee the same hourly rate, Charter duration or inclusions;
• current Charter pricing and minimum booking requirements apply to the replacement Charter;
• the Booking Party must pay any increase in the price of the replacement Charter;
• where the replacement Charter costs less, any unused balance is not ordinarily refundable in cash;
• the Booking Credit must ordinarily be used for a Charter occurring within 12 months of the original Charter date, or within any longer period required by applicable law;
• the Booking Credit is not transferable without our written approval; and
• Booking Credits cannot be repeatedly extended, cancelled and reissued unless Inspiration Cruises agrees in writing.

2.6 Amounts Paid Above a Cancellation Charge

Where a customer-requested cancellation occurs at a time when the applicable cancellation charge is less than amounts already paid, Inspiration Cruises may, where permitted by law and as part of its change-of-mind policy, offer the eligible balance as a Booking Credit rather than a cash refund.

Nothing in this provision removes any refund right that must be provided by law.

2.7 Reduced Guest Numbers or Charter Duration

A reduction in Guest numbers does not reduce the agreed Charter Fee.

A request to reduce the confirmed Charter duration does not automatically create a refund, price reduction or Booking Credit.

The applicable minimum Charter duration and minimum Charter Fee continue to apply.

3.1 Weather

Charters operate in a range of normal Gold Coast weather conditions. Cloud, wind, light or intermittent rain, cooler temperatures or overcast conditions do not automatically make a Charter unsafe.

The Master has final authority regarding whether the vessel may safely depart, continue or alter the Charter.

Where the Master determines that the Charter can safely operate, a decision by the Booking Party not to proceed because of weather preference or concern is treated as a customer-requested cancellation.

3.2 Unsafe Weather

Where the Master determines that the Charter cannot safely operate due to weather or marine conditions outside Inspiration Cruises' reasonable control, our preferred solution, to the maximum extent permitted by law, is:

• rescheduling the Charter; or
• providing a Booking Credit.

A cash refund will be provided where Inspiration Cruises agrees to provide one or where applicable law requires one.

3.3 Departure Times & Minor Operational Delays

Inspiration Cruises makes every reasonable effort to operate Charters in accordance with the confirmed departure and return times.

As with any commercial marine operation, minor variations to boarding, departure or return times may occasionally occur because of circumstances outside our reasonable control.

These may include:

• public pontoon availability or congestion;
• another vessel occupying or manoeuvring at the boarding location;
• marine traffic;
• weather;
• tides;
• navigation conditions;
• emergency operations;
• waterway restrictions;
• authority directions; or
• other reasonable operational or safety requirements.

Where a minor delay occurs, we will use reasonable efforts to commence and complete the Charter as close to the confirmed schedule as reasonably practicable.

Where operationally possible, we will also make reasonable efforts to preserve the booked Charter duration.

This cannot be guaranteed where doing so would interfere with safety, public pontoon restrictions, subsequent confirmed Charters, crew requirements or other operational constraints.

A minor or reasonable operational delay does not of itself constitute cancellation of the Charter or create an automatic entitlement to a refund, Booking Credit, compensation or additional Charter time, subject always to applicable law.

Any material delay will be dealt with having regard to the circumstances and any applicable legal rights.

3.4 Boarding Location

The boarding location is the location shown in the written booking confirmation.

The normal Surfers Paradise boarding location is the public pontoon at 73 Cavill Avenue, Surfers Paradise QLD 4217.

Public pontoons are not owned or controlled by Inspiration Cruises and may be affected by congestion, closures, maintenance, authority requirements or other vessels.

Where reasonably necessary, Inspiration Cruises may substitute another suitable nearby boarding or disembarkation point.

A reasonable nearby substitution does not of itself create an entitlement to cancel or obtain a refund.

3.5 Guest Arrival

Guests should arrive approximately 10–15 minutes before departure to allow smooth boarding.

Late Guest arrival does not automatically extend the confirmed Charter period.

Charter time lost because of Guest lateness is not refundable.

3.6 Routes & Destinations

Unless expressly guaranteed in writing, routes, destinations, anchorages and swimming locations are indicative only.

The Master may alter the route or itinerary having regard to:

• safety;
• weather;
• tides;
• water depth;
• marine traffic;
• navigation restrictions;
• pontoon availability;
• event or exclusion zones;
• time constraints; or
• other reasonable operational considerations.

A reasonable itinerary or route change does not of itself create an entitlement to a refund or Booking Credit.

3.7 Circumstances Beyond Our Reasonable Control

Inspiration Cruises is not responsible for delays, alterations or inability to perform caused by circumstances outside our reasonable control.

These may include:

• severe weather or marine warnings;
• marine incidents or navigation hazards;
• emergency or rescue operations;
• government, police, council or maritime authority directions;
• waterway, pontoon or marina closures;
• maritime exclusion zones;
• industrial action;
• fuel shortage or supply interruption;
• natural disasters;
• public emergencies; or
• other events which could not reasonably have been prevented.

Where such an event prevents the Charter from proceeding, our preferred solution, where legally permitted, is rescheduling or a Booking Credit.

4.1 What You Are Booking

The principal service purchased by the Booking Party is the Core Charter Service: private use of Inspiration for the confirmed Charter duration, together with the vessel's Master/skipper and required crew.

The Charter Fee is charged for the Charter service as a whole and is not ordinarily apportioned between individual onboard amenities.

4.2 Ancillary Amenities

Inspiration provides a range of onboard systems, facilities, comfort features, entertainment equipment and recreational amenities for Guest convenience and enjoyment.

Unless Inspiration Cruises expressly agrees otherwise in writing as an essential condition of a particular booking, these are Ancillary Amenities and are subject to operational availability.

Descriptions and photographs indicate facilities and equipment ordinarily available aboard Inspiration but do not guarantee uninterrupted operation of every individual system or item throughout every Charter.

4.3 Unforeseen Mechanical, Electrical or Technical Issues

Inspiration Cruises takes reasonable steps to inspect, maintain and operate the vessel and its equipment in a safe and serviceable condition.

A commercial marine vessel contains numerous mechanical, electrical, electronic, hydraulic, plumbing and other systems. An unforeseen fault, interruption or temporary malfunction may occasionally occur despite reasonable maintenance and preparation.

Where the Master reasonably determines that the vessel remains safe, lawful and reasonably capable of substantially providing the Core Charter Service, the Charter may proceed despite the temporary failure, restriction or reduced performance of an Ancillary Amenity.

4.4 Effect of an Ancillary Amenity Issue

The temporary unavailability or reduced performance of an Ancillary Amenity does not of itself:

• constitute cancellation of the Charter by Inspiration Cruises;
• prevent an otherwise safe Charter from proceeding;
• create an automatic entitlement to cancel;
• create an automatic entitlement to a full or partial refund;
• create an automatic entitlement to compensation or Booking Credit; or
• constitute failure of the Charter as a whole.

This provision is subject to any remedy required by applicable law.

4.5 Right to Rectify or Make Reasonable Adjustments

Where an issue occurs, Inspiration Cruises should be given a reasonable opportunity, where practicable, to investigate and address it.

We may take reasonable steps including:

• repairing or resetting an affected system;
• using an alternative system or method;
• providing a reasonable substitute;
• restricting use of an affected item or area;
• altering vessel operation or itinerary; or
• continuing the Charter without the affected Ancillary Amenity.

If a particular facility or feature is essential to your decision to book, you should tell us before confirming your Charter and obtain written confirmation from Inspiration Cruises that the particular requirement forms an essential condition of your booking.

4.6 Where the Core Charter Service Cannot Be Provided

If an unforeseen mechanical or operational issue means that Inspiration cannot safely or lawfully provide the Core Charter Service, we may first offer a reasonable alternative, rescheduled Charter or Booking Credit.

Any right under Australian Consumer Law to reject that remedy and obtain another remedy remains unaffected.

5.1 Master's Safety Authority

The Master has final operational and safety authority aboard the vessel.

Guests must promptly comply with reasonable directions from the Master and crew.

The Master may reasonably:

• alter the vessel's route or operation;
• restrict access to an area of the vessel;
• require lifejackets to be worn;
• restrict or stop swimming;
• refuse a particular activity;
• refuse boarding where necessary for safety;
• return to a safe location; or
• shorten or terminate a Charter where reasonably necessary for safety or legal compliance.

5.2 Reasonable Care by Guests

Inspiration Cruises takes reasonable steps to provide a safe Charter environment. Guests also have an important role in protecting themselves and others.

Each Guest must take reasonable care for their own safety and the safety of those around them.

Guests should:

• use handrails where appropriate;
• take care on stairs and changes in deck level;
• take extra care on wet surfaces;
• move carefully while the vessel is underway;
• wear suitable footwear or comply with crew footwear instructions;
• not run onboard;
• not climb rails, barriers, roofs or areas not intended for Guest use;
• avoid reckless or unnecessarily risky behaviour;
• supervise children appropriately;
• report hazards, spills, injuries or safety concerns promptly; and
• follow reasonable safety instructions from the Master and crew.

Where a Guest knowingly disregards a reasonable safety direction, acts recklessly or fails to take reasonable care for their own safety, that conduct may be relevant to responsibility or liability arising from an incident, to the extent permitted by law.

5.3 Swimming & Water Activities

Swimming and water activities are optional and may only take place with the express approval of the Master.

The Master may refuse, restrict, suspend or terminate a water activity having regard to:

• weather;
• currents and tides;
• marine traffic;
• water depth or visibility;
• location of the vessel;
• Guest behaviour or intoxication;
• Guest safety;
• available safety equipment; or
• another relevant operational consideration.

5.4 Personal Assessment Before Entering the Water

A Guest choosing to participate in swimming or another water activity must take reasonable care for their own safety and consider their:

• swimming ability;
• physical fitness;
• known medical or physical limitations;
• fatigue;
• alcohol consumption;
• confidence in prevailing conditions; and
• ability to safely return to the vessel or nominated boarding point.

A Guest must not enter the water if instructed not to do so by the Master or crew.

5.5 Conduct in the Water

Guests participating in water activities must:

• follow crew instructions;
• wear lifejackets or use flotation equipment when instructed;
• remain within any nominated area;
• avoid vessel machinery and prohibited areas;
• not jump or dive unless expressly authorised;
• not behave recklessly or dangerously;
• not interfere with safety or rescue equipment; and
• alert the crew promptly if experiencing difficulty or distress.

5.6 Alcohol & Swimming

Alcohol can affect coordination, judgement and swimming ability.

The Master may prohibit a Guest from swimming where alcohol consumption, intoxication, fatigue, behaviour or physical condition creates a safety concern.

5.7 Children

Children remain under the responsibility and supervision of their parent, guardian or responsible supervising adult.

The Master may require a child or any other Guest to wear a lifejacket or flotation device.

5.8 Ordinary & Inherent Risks

Guests acknowledge that boating, boarding, swimming and water-based recreational activities involve ordinary and inherent risks, which may include:

• vessel movement;
• waves and wake;
• wet or slippery surfaces;
• stairs and ladders;
• boarding and disembarking;
• changing weather;
• currents and tides;
• marine traffic;
• variable water conditions;
• loss of balance;
• slips, trips and falls; and
• other ordinary risks associated with a marine environment.

Guests are expected to exercise reasonable care having regard to these risks and any safety information provided by the crew.

Nothing in this section transfers to a Guest any safety responsibility which the law requires Inspiration Cruises, the Master or crew to retain.

6.1 Guest Numbers & Capacity

The maximum Charter capacity is 25 passengers plus required crew, unless a lower lawful or operational limit applies.

Final Guest numbers must be provided when requested. For larger groups, Inspiration Cruises may require final numbers at least 48 hours before departure.

Guests exceeding lawful or confirmed capacity may be refused boarding.

6.2 Booking Party Responsibility

The Booking Party is responsible for communicating relevant safety, behaviour and operational requirements to their Guests.

The Booking Party is also responsible for reasonable loss or damage caused by their Guests in accordance with these Terms.

6.3 Alcohol, Drugs & Behaviour

BYO food and beverages are welcome subject to these Terms.

• Red wine is not permitted onboard.
• Black sambuca is not permitted onboard.
• Illegal drugs and prohibited substances are strictly forbidden.
• Alcohol must be consumed responsibly.
• Aggressive, threatening, abusive, harassing or dangerous behaviour is not permitted.
• Guests must not interfere with safe vessel operation.

6.4 Intoxication & Refusal of Boarding

The Master may refuse boarding, restrict alcohol consumption, require a Guest to stop an activity, or require disembarkation where reasonably practicable if a Guest's intoxication or conduct presents a safety, legal or operational concern.

Where a Charter is shortened, terminated or boarding is refused because of serious Guest misconduct or failure to follow reasonable safety directions, the normal cancellation provisions apply and no refund or Booking Credit will ordinarily be provided, to the maximum extent permitted by law.

6.5 Footwear

Guests must wear clean white-soled or non-marking flat footwear, or go barefoot where appropriate.

High heels, stilettos, marking soles or footwear capable of damaging the vessel may be prohibited.

6.6 Smoking & Vaping

Smoking is not permitted inside the vessel.

Smoking or vaping outside may only occur in areas and at times permitted by the Master.

6.7 Decorations & Guest Equipment

Decorations and Guest equipment must not create a safety hazard or damage the vessel.

Unless approved in advance, Guests must not use glitter, confetti, open flames, candles, damaging adhesives or other items reasonably considered unsafe or likely to damage the vessel.

7.1 Guest-Caused Damage

The Booking Party is responsible for reasonable loss, damage and costs to the extent caused by the Booking Party or their Guests.

This may include reasonable costs associated with:

• damage to the vessel;
• damage to furnishings, fittings or finishes;
• damage to marine, electronic or entertainment equipment;
• loss or theft of Inspiration Cruises property;
• specialist assessment or inspection;
• contractor call-outs;
• labour and materials;
• repair or replacement;
• freight; and
• extraordinary cleaning.

7.2 Lost Charter Income

Where Guest-caused damage or extraordinary cleaning requirements render the vessel unavailable for another confirmed Charter, the Booking Party may be responsible for reasonable and substantiated lost Charter income to the extent that the loss:

• was caused by the Guest-caused damage or cleaning requirement;
• was reasonably foreseeable;
• could not reasonably have been avoided; and
• is recoverable under applicable law.

7.3 Extraordinary Cleaning & $500 Cleaning Fee

Normal cleaning following ordinary use of the vessel is included in the Charter Fee.

However, where the Booking Party or any Guest causes bodily fluids, including vomit, significant staining, excessive mess, contamination, excessive rubbish or another condition requiring cleaning materially beyond normal Charter cleaning, a minimum $500 cleaning fee applies.

The minimum cleaning fee reflects the additional cleaning, sanitisation, labour, disruption and preparation which may be required before the vessel can safely and appropriately be used for subsequent Charters.

Where the reasonable actual cost of cleaning, sanitisation, specialist treatment, restoration, contractor attendance or related work exceeds $500, the Booking Party may also be charged the additional reasonable cost.

Where appropriate, Inspiration Cruises may provide invoices, receipts, quotations or other reasonable evidence supporting additional charges.

If extraordinary cleaning causes the vessel to become unavailable for a subsequent confirmed Charter, Section 7.2 may also apply.

7.4 Security Bond

Inspiration Cruises may require a reasonable security bond having regard to the event type, Guest numbers or other relevant circumstances.

Any bond amount and conditions will be disclosed before payment is required.

7.5 Payment of Damage & Cleaning Charges

Amounts properly payable for Guest-caused damage, extraordinary cleaning or related loss may be invoiced to the Booking Party.

Unless another payment date is stated on the invoice, such amounts are payable within 7 days.

7.6 Personal Property

Guests remain responsible for their personal belongings.

To the maximum extent permitted by law, Inspiration Cruises is not responsible for personal property lost, stolen, damaged or left onboard unless the loss results from circumstances for which liability cannot lawfully be excluded.

8.1 Agents & Event Planners

These Terms apply where a Charter is arranged through an agent, event planner, concierge or other intermediary (“Agent”).

An Agent must not represent that a booking is confirmed until Inspiration Cruises has issued written confirmation.

The Agent must ensure that the end customer is provided with these Terms before booking confirmation or payment.

Where an Agent contracts with Inspiration Cruises in its own name, the Agent remains responsible for amounts properly payable under that booking.

Where an Agent acts solely on behalf of a disclosed client, the contractual responsibilities of the relevant client continue to apply.

8.2 Agent Payment Schedule

Unless otherwise agreed in writing, Agent bookings are subject to the same $500 Booking Deposit and 14-day final payment requirements.

8.3 Chargebacks & Payment Disputes

A chargeback, payment reversal or payment dispute does not by itself extinguish an amount properly payable under these Terms.

Where a payment is reversed but contractual liability remains, the outstanding amount remains due.

Inspiration Cruises may provide relevant evidence to a payment provider, financial institution, tribunal or court, including booking confirmations, invoices, payment records, electronic acceptance records, communications and these Terms.

Nothing in this section prevents a customer from exercising a genuine legal right to dispute a payment.

8.4 Overdue Amounts

Where an amount properly payable remains unpaid, Inspiration Cruises may take reasonable steps to recover the debt.

To the extent permitted by law, the Booking Party may also be responsible for reasonable external debt-recovery, court filing or legal costs actually incurred because of the unpaid amount.

9.1 Australian Consumer Law

Our Charter services come with consumer guarantees under the Australian Consumer Law where that law applies.

Nothing in these Terms is intended to deny a customer a refund, cancellation right, compensation or other remedy which Inspiration Cruises is legally required to provide.

Where applicable law permits Inspiration Cruises to choose the remedy, Inspiration Cruises may choose the available remedy.

Where applicable law gives the customer the right to choose a remedy, these Terms do not remove that right.

A customer is not automatically entitled to a refund merely because they change their mind or because circumstances personal to them prevent them from using a Charter which Inspiration Cruises remains ready, willing and able to provide.

9.2 Liability

Subject to non-excludable legal rights and to the maximum extent permitted by law, Inspiration Cruises is not responsible for loss, damage or injury caused by:

• acts or omissions of the Booking Party or Guests;
• failure to follow reasonable safety instructions;
• Guest intoxication;
• Guest misuse of equipment;
• circumstances outside Inspiration Cruises' reasonable control;
• ordinary or inherent risks associated with boating or voluntary water activities; or
• reasonable safety and operational decisions made by the Master.

9.3 Indemnity for Guest Conduct

To the maximum extent permitted by law, the Booking Party indemnifies Inspiration Cruises against reasonable loss, damage, liability or expense suffered as a direct result of the unlawful, negligent or wrongful acts or omissions of the Booking Party or their Guests, except to the extent that the loss was caused or contributed to by Inspiration Cruises.

9.4 Severability & Read-Down

If a provision of these Terms would otherwise be unlawful, void or unenforceable, it is to be read down to the minimum extent necessary to make it lawful and enforceable.

If it cannot be read down, the affected provision or part will be severed and the remaining Terms will continue to operate.

9.5 No Waiver

A failure or delay by Inspiration Cruises to enforce a contractual right does not waive that right.

Providing a discretionary refund, reschedule, Booking Credit, discount or other concession on one occasion does not require Inspiration Cruises to provide the same concession on another occasion.

9.6 Entire Agreement & Special Requests

These Terms, the written booking confirmation, invoice and any written variation accepted by Inspiration Cruises together form the agreement governing the Charter.

If a particular destination, amenity, piece of equipment, facility or other requirement is essential to the Booking Party's decision to book, that requirement should be disclosed before confirmation and expressly accepted by Inspiration Cruises in writing.

Nothing in this section excludes liability for misleading or deceptive conduct or another liability which cannot lawfully be excluded.

9.7 Governing Law

These Terms are governed by the laws of Queensland, Australia.

Subject to jurisdictional rights which cannot lawfully be excluded, the parties submit to the jurisdiction of the courts and tribunals of Queensland and courts competent to hear appeals from them.

9.8 Changes to Published Terms

Inspiration Cruises may update its published Terms & Conditions from time to time for future bookings.

Unless otherwise agreed or required by law, a confirmed Charter is governed by the version of these Terms applicable when the booking was confirmed.

A later website update does not retrospectively impose materially different contractual obligations on an existing confirmed booking merely because new Terms have been published.

10.1 Privacy

Personal information supplied in connection with a booking may be used for:

• booking and payment administration;
• Charter operations;
• safety communications;
• customer communications;
• payment disputes or chargebacks; and
• legal or regulatory compliance.

Personal information is not sold.

Information may be disclosed where reasonably necessary to provide the Charter, to relevant service or payment providers, or where required or authorised by law.

10.2 Photography & Video

Guests are welcome to take reasonable personal photographs and videos onboard provided doing so does not interfere with safety or another Guest's reasonable privacy.

Inspiration Cruises may occasionally capture photographs or video of the vessel and Charter for business or promotional purposes.

Guests who do not wish to appear in identifiable promotional content should notify Inspiration Cruises or the crew before departure.

Reasonable additional care will be taken concerning identifiable promotional images of children.

10.3 Communications

The Booking Party must provide accurate email and mobile telephone contact details.

Inspiration Cruises may send booking information, payment reminders, boarding information and operational updates using those details.

The Booking Party is responsible for checking communications relating to their Charter and advising us if contact details change.